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‘Tis the Season for Product Returns for all Retailers

December 16, 2019

Are you a retailer or eTailer coordinating the logistics of product returns? At least 30% of all products ordered online are returned, as are nearly 10% of products sold at brick-and-mortar stores. Due to customer demand, nearly half of retailers offer free return shipping now. This can prove to be a logistical nightmare for retailers, especially around the holiday season. For some companies, these returns have a big effect on profit margins, gutting conversion rates, and ultimately threatening the health of the business. Clear Lane’s business model allows us to provide low-cost long-haul LTL service as a preferred logistics partner. In the U.S. alone, it’s estimated return deliveries will cost $550 billion by 2020.[i] This is where Clear Lane Freight System can help. For over seven years, Clear Lane Freight System has filled a need for economical long-haul LTL service. In return for slightly longer transit times, Clear Lane is able to provide economy service for shippers that do not require faster transit. “Retailers or eTailers with the need for product returns to be picked up, consolidated and returned to the main distribution center tend to not to be in a rush. “This is a perfect situation where we can offer low rates as a preferred logistics partner,” says Ingi Torfason, Chief Operating Officer,  Clear Lane Freight Systems. Offering return options is nearly ubiquitous for retailers, especially those with an Ecommerce presence. The option of free and easy returns has an enormous effect on sales, especially on higher-priced items. For example, 27% of shoppers reported they would purchase an item that costs more than $1,000 if offered free returns, as compared to 10% who would purchase otherwise.[ii] In fact, many customers (41%) buy variations of the same product, with the express intent of returning all but one. This means a lot of product gets returned, and how your company handles that product will affect your company’s bottom line. Forty-four percent of retailers say margins are strongly impacted by returns handling and packaging. In fact, low returns and maximum profitability don’t always work together. Instead of fighting returns head on, enlist the aid of Clear Lane Freight System. Clear Lane, an Estes-Express affiliated company is here to help with the logistical nightmare caused by these inevitable, yet potentially overwhelming returns. By partnering with some of the largest 3PL’s in the industry and their productive sales organizations, Clear Lane is able to reach large numbers of small to medium size shippers. Clear Lane relies exclusively on our 3PL partner’s sales force and therefore does not compete with 3PL’s for customers. Unlike traditional carriers who view customers of 3PL’s as secondary, we are committed to excellence in our relationships with the shippers who contract with 3PL’s. Ecommerce is a growing industry, fueled by mobile sales which saw a 55% increase last year.[iii] With the help with Clear Lane, an ultra-generous return policy, operated and managed well, can drive growth for your business. This is especially important at the holiday season approaches. At least 10% of holiday sales are returned and December 26th is the biggest day for returns.[iv] Contact Clear Lane Freight System now to find out how we can help you prepare and manage returns. Returns may be inevitable, but their negative affect on your company’s bottom line is not. In addition to economy LTL, Clear Lane offers customized services, a claims ratio of less than .5%, online tracking, and we are eco-friendly. Contact us now.   [i] https://www.shopify.com/enterprise/ecommerce-returns [ii] https://www.invespcro.com/blog/ecommerce-product-return-rate-statistics/ [iii] https://10ecommercetrends.com/ [iv] https://10ecommercetrends.com/

Low Cost LTL Freight Forwarder
Low Cost LTL Product Returns Consolidation and Logistics
LTL Freight Forwarder
Low Cost LTL Product Returns Consolidation and Logistics
Clear Lane Freight
Clear Lane Freight,
Low cost shipments for LTL freight for non time sensitive shipments.
Retailers or eTailers with the need for product returns to be picked up, consolidated and returned to the main distribution center tend to not to be in a rush. We provide low cost solutions.

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