Customer Service Hours: 8AM - 8PM EST Mon-Fri

Track your shipment

Fuel Surcharge

Current Week 25.5%

Last Week 26.0%

SERVICE UPDATES

First and foremost we appreciate your support as the Clear Lane Freight Systems and Estes Express Lines affiliation continues to evolve.

The quest to maintain consistent transit time remains paramount, we have already experienced a 20% improvement in our transit time performance, we are making daily adjustments that will continually improve our overall on time percentage. The main contributing factor to these improvements; we have increased schedule frequency, utilized expedited intermodal and over the road service when situations arise that require maintaining our committed consistent level of service. Additionally, we have discontinued underperforming lanes where lower density resulted in extended transit times thus negatively impacting our overall service. These adjustments have enabled us to improve the overall transit time measurement, servicing the markets where we are strong honing in on our goal to maintain consistent service.

As you may have noticed, we have posted transit times that reflect a more realistic and achievable overall service levels. We feel that being transparent of these consistent service levels, your 3PL clients can predict with a much higher degree of certainty when their shipments will deliver. As of result they can adjust shipping patterns that are suitable to accommodate longer transit times and cost savings or make a decision to ship with a carrier that provides a acceptable transit time for the particular circumstance, avoiding a unwarranted opportunity. It is our goal to improve the customer perception of the “deferred” light asset model which in the past has been associated with over promised and inconsistent transit times.

You should already be experiencing improvement in the overall customer experience with our investment in additional staffing and ongoing improvement in technology.

The Clear Lane value proposition to your customers is; “Lower cost shipping with high level of consistency and customer care in return for slightly longer transit times.”

Once again, we appreciate your support in helping us in our commitment to offer a consistent service product that you and your customers can rely on for the long run. Any feedback that you may want to share with us is always welcomed.

HOW CAN WE HELP?

Have a question for customer service? Send an e-mail to Customer Service and we will respond as soon as we have an answer. Have a pickup request? Send your Bill of Lading to Pickup Need a spot quote for a volume shipment of greater than 10ft or greater than 10,000lbs, email Spot Quotes Need a quote for additional cargo insurance? Email Cargo Insurance Would like to set up an account and start shipping with Clear Lane? Email Sales Self-serve on our user-friendly website: receive shipment updates, rate quotes, retrieve documents, use shipping tools. Can’t find what you are looking for? Call us at 317-759-8346, Mon-Fri 8Am-8Pm EST

Our Customers

Thousands across every industry have utilized our long haul Economy service. We consistently provide value by offering a quality service while reducing your shipping costs.

Direct Shippers

To become a customer of Clear Lane, we would like to have some information about your company. Where do you ship? What type of commodities? How many shipments per month? How did you hear about us? Contact information. Please email the information to sales@clearlanefreight.com and an Account Executive will be in touch with you shortly.

3PL Partners

Our Customers are almost exclusively 3rd party logistics companies. If you are a 3PL and are interested in finding out more about the services and pricing Clear Lane offers, please email sales@clearlanefreight.com An Account Executive will contact you shortly to discuss how to set up an account.

Coverage

We move shipments from coast to coast! Where are you shipping from?

TRANSIT TIMES

What Our Clients Say About Us

Always nice to work with Clear Lane, they have a smooth process!!! Thanks KB

Kyler B.

Customer

Picked up on time, arrived sooner than expected. Overall great experience.

Edward M.

Customer

Overall this was a good experience.  I had alot of questions during and not only uship but clear lane was…

Annie, uShip

Customer

THANKS FOR THE RESONABLE PRICE SERVICE AS WE ARE A SMALL COMPANY AND SHIPPING PRODUCT HAS REALLY GONE UP IN…

Jay D, uShip

Customer

FAQ's

What types of shipments do you handle?

We handle general commodities with the exception of hazardous materials. There are some delivery sites we do not accept shipments for such as grocery warehouses, convention centers. Any questions please contact customer service.

Why could there be a variance in published to actual transit times?
We consolidate LTL shipments at a number of locations and when the trailer is at full capacity we move to destination for delivery. While in most lanes we operate daily schedules, there are some lanes that have less volume and may take couple of additional days to fill. As a result published transit times may vary.
How does Clear Lane operate?
Clear Lane Freight Systems has been in business since 2012. As a non-asset based LTL company we have a network of valued pickup and delivery carriers around the country. Shipments are consolidated at several locations and moved by truck or intermodal to destination. In return for a bit longer transit times, we offer shippers greatly lowered costs than a traditional LTL carrier.
How can I check on my shipment?
We update the status of all shipments in transit daily. Click here to check on your shipment.
Can you deliver to Amazon?

Yes, we deliver to Amazon Distribution Centers in most major metro markets such as California, Portland, Seattle, Chicago, Dallas, Atlanta, NYC/NJ to name a few. Additional charges do apply. Please email customer service for additional information.

ARE YOU READY TO SHIP?

If you are interested in finding more about the services and pricing Clear Lane has to offer, please contact Sales

Top